- At Trident Fleet Rentals, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our truck rental services. By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
- Information We Collect We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, billing address.
- Payment Information: Credit card details, payment history.
- Rental Information: Rental dates, vehicle details, pick-up and drop-off locations.
- Usage Data: IP address, browser type, device type, location data, and browsing activity on our website.
We collect this information directly from you, through our website, and through third-party services (e.g., payment processors, analytics services).
- How We Use Your Information We may use the information we collect for the following purposes:
- To process your rental transactions.
- To communicate with you regarding your rental, including confirmations, reminders, and customer support.
- To improve our services and website, analyze usage patterns, and enhance your user experience.
- To send promotional materials or updates, if you’ve opted in to receive them.
- To comply with legal requirements and protect our rights.
- How We Protect Your Information We implement appropriate technical and organizational measures to secure your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, and secure servers.
- Sharing Your Information We may share your information with trusted third-party service providers who assist us in operating our business, such as:
- Payment processors
- Vehicle maintenance partners
- Analytics and marketing platforms
We will never sell your personal information to third parties. We may disclose your information if required by law or to protect our rights.
- Your Rights and Choices You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Opt-out of promotional communications by following the unsubscribe instructions in the emails or contacting us directly.
- Delete your account or request that we erase your personal data, subject to legal and contractual obligations.
- Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device to remember preferences and gather usage data. You can adjust your browser settings to refuse cookies, but this may limit some functionality of the website.
- Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before sharing any personal information.
- Children’s Privacy Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete it.
- Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
- Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:
Trident Fleet Rentals, LLC
Phone: 580-874-3368
Email: lease@tridentfleetrentals.com